Terms & Conditions

Terms & Conditions

Last updated: May 14, 2026

Please read these Terms & Conditions carefully before using the MaanExpress website. By accessing or placing an order, you confirm that you have read, understood, and agree to be bound by these terms.

1. Acceptance of Terms

By visiting our website or purchasing from us, you confirm that you are at least 18 years of age (or have guardian consent), and that the information you provide is accurate and complete. We reserve the right to refuse service to anyone at our discretion.

2. Products & Pricing

  • All prices are listed in Pakistani Rupees (PKR) and are inclusive of applicable taxes unless stated otherwise
  • We reserve the right to change prices at any time without prior notice; changes do not affect orders already placed
  • Product images are for illustration only; actual products may slightly differ in colour or appearance
  • We strive for accuracy in product descriptions but cannot guarantee all information is error-free
  • We reserve the right to limit quantities and discontinue products at any time

3. Orders & Payments

  • Placing an order constitutes an offer to purchase; orders are confirmed upon dispatch
  • We accept Cash on Delivery (COD), bank transfers, and online payments where available
  • For COD orders, full payment must be made in cash at the time of delivery
  • We reserve the right to cancel orders suspected of fraudulent activity

4. Delivery

Delivery timeframes are estimates only and not guaranteed. MaanExpress is not responsible for delays caused by courier services, adverse weather, public holidays, or circumstances beyond our control. Risk of loss passes to you upon delivery to the courier.

5. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy, which is incorporated into these Terms by reference. By placing an order, you also accept those terms.

6. User Accounts

  • You are responsible for maintaining the confidentiality of your account credentials
  • You are responsible for all activities that occur under your account
  • Notify us immediately of any unauthorised use of your account
  • We reserve the right to suspend or terminate accounts that violate these terms

7. Prohibited Uses

You agree not to:

  • Use our website for any unlawful or fraudulent purpose
  • Attempt to gain unauthorised access to any part of our systems
  • Transmit any viruses, malware, or harmful code
  • Scrape or systematically extract data from our website
  • Post false or misleading reviews or information
  • Infringe upon the intellectual property rights of MaanExpress or any third party

8. Intellectual Property

All content on this website — text, graphics, logos, images, and software — is the exclusive property of MaanExpress and is protected by applicable intellectual property laws. You may not reproduce, distribute, or modify any content without our express written permission.

9. Limitation of Liability

To the maximum extent permitted by law, MaanExpress shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our maximum liability is limited to the amount paid for the product in question.

10. Governing Law

These Terms & Conditions are governed by the laws of the Islamic Republic of Pakistan. Any disputes shall be subject to the exclusive jurisdiction of the courts of Pakistan.

11. Changes to Terms

We may update these Terms at any time. Changes take effect immediately upon posting. Continued use of our website constitutes acceptance of the updated terms.

12. Contact Us

MaanExpress Support
📧 contact@maanexpress.com
📞 0300 1234567
💬 WhatsApp: 0300 1234567